COVID-19 Loan Relief Options

Many people are impacted by the devastating effects of coronavirus, or COVID-19. We're here to help. Our loan relief options can help you feel safe if your employment or income are affected. Contact our Loan Relief Assistance Line at 419-333-4700, we can help you navigate the loan relief process and address other financial challenges.

 

Important things to know first. See this advice from the Consumer Financial Protection Bureau.

 

Consumer Loan Relief

Consumer loan customers may request Consumer Loan Relief by contacting your local branch or calling our Loan Relief Assistance Line at 419-333-4700.

  • Consumer loan customers impacted by this national emergency are eligible for a 90-Day Loan Deferral Plan to suspend their consumer loan payment.
  • Customers that enter into this Loan Deferral Plan will not incur late fees.
  • There is no credit bureau impact for customers who enter into the Loan Deferral Plan.

 

 

 

 

Mortgage Loan Relief

Homeowners may request Mortgage Loan Relief by contacting our Loan Relief Assistance Line at 419-333-4700.

  • You should continue to make your mortgage payments if you can.
  • Homeowners impacted by this national emergency, and are unable to make their mortgage payments, are eligible for a Mortgage Forbearance Plan to reduce or suspend their mortgage payment for 120 days.
  • Homeowners in a Mortgage Forbearance Plan will not incur late fees.
  • There is no credit bureau impact for customers who enter into the Mortgage Forbearance Plan.
  • At the end of the mortgage forbearance period the amount of loan payments missed will be due in full. We know this may be difficult so, if you're unable to make a lump-sum payment, our representatives will contact you to discuss the options available.

 

 

Croghan Loan Payment Portal

     Pay your Croghan Loan from any Financial Institution.

             Pay Your Croghan Loan Now!

                                                                                            

 

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